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Pets Alley began as a retail store in New York City in 1992. Our background in retail sales has taught us the value of customer service and we will make every effort to treat you with the same respect and service that you would get from your local pet store.
In March of 2004, the retail stores were sold and we now sell our products exclusively online to people all over the United States. With thousands of visitors a day we are one of the largest online pet stores. We strive to provide our customers with fast, courteous service and the lowest prices anywhere.
Though we prefer to take your orders and questions online with our secure server (so we can have your order on file), you are also welcome to call us direct at (888) 703-4530 from 9:00 AM to 6:00 PM Eastern Standard time Monday through Friday.
Please note that some of our dog and cat carriers are exclusive and cannot be found anywhere!
We appreciate your business and hope to have you as our customer!